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 Testimonials

"Leadership and the development of leaders are the key issues facing business now and for the next decade. Susan and Joel have done a wonderful job of compiling the needs of leaders and basic building blocks of leadership development within the book Heart-Centered Leadership. I encourage those looking to become leaders or working to build leadership programs to add this new tool to their toolbox of career development."

Harry Bond,
President, Monicals Pizza

"This is a wonderful training that is so relevant to our mission and will certainly help us get to the next level in our leadership."

John Imaizumi,
Gaylord Texan Resort, Grapevine ,TX

"Steinbrecher and Bennett's book, 'Heart-Centered Leadership,' is one that will ignite your passion for how to do the right things for the right reasons. It will also stimulate your intellect, as it is based on research that reinforces the conclusions in a logical way."

Wally Doolin,
CEO, Buca, Inc.

"This book cracks the code. Leadership happens on the inside, where everyone is sure it isn't, and not the outside, where everyone is sure it is."

Robert E. Quinn, M.E. Tracy
Distinguished Professor of Organizational Behavior and Human Resource Management at the University of Michigan Business School and author of "Change the World" and "Deep Change."

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Home  > The 7 Principles

The 7 Principles and Virtues of Heart-Centered Leadership

Heart-Centered Leadership is based upon a set of seven principles and corresponding virtues. The principles help the leader understand what it means to be a heart-centered leader, and the virtues assist the leader in determining how they are proceeding along the path of the heart.

Principles Virtues (emotion to resonate with)
Know thyself

Definition: Ongoing willingness to look in the mirror and assess one's own strengths as well as one's personal opportunities for growth.
 

> Commitment to personal growth
Don't judge, don't assume; instead, come to understand

Definition: Willingness to assume that associates have a positive intention and, accordingly, to give them the benefit of the doubt; willingness to explore and engage with others; appreciative inquiry.
 

> Open-minded
They need what you need

Definition: We are all human with similar physical, mental, and spiritual needs; understanding that we are not separate and not really different from our associates.
 

> Authenticity
Letting go

Definition: Trusting associates; trusting that things happen for a reason; having faith in the process.
 

> Detachment
Know the impact of your words and actions

Definition: Being in tune with, and having a healthy respect for, the impact a leader can have; being mindful of how words and actions may be interpreted in formal and informal settings.
 

> Integrity/Foresight
Associates have a choice; they will ultimately decide to go along or not

Definition: Recognizing that associates make a choice mentally and emotionally as well as behaviorally.
 

> Humility/Humbleness
Care for the heart

Definition: Recognizing that one's whole self must stay healthy to live the principles; includes emotional, spiritual, and physical health; appreciation of how one models health to associates.
 

> Self-care/Emotional Health

Principle Virtue Wheel